COVID-19 UPDATE, 15/06/2020

ENJOY YOUR HOLIDAYS AT FLEGRA BEACH AND STAY SAFE 

COVID-19 UPDATE  

Flegra Collection announces the opening of Flegra Beach Boutique Aparthotel on June 15th. 

As we welcome you back to our Flegra Beach, we are committed to providing you with a safe environment that aligns with expert hygiene protocols derived from the Greek government health authorities as well as from the World Health Organization. In order to offer you the highest safety standards possible, we have selected to operate under an official anti-covid certification.  

A contactless and safe guest journey

Arrival

  • Arrival from the Airport – A private taxi transfer through our associates, only guests of the same room permitted per car, thoroughly disinfected after each use
  • Guest luggage disinfected
  • Doors remain open
  • Regular sanitization of door handles, surfaces and buttons with certified disinfectants
  • Airy spaces with fresh air circulating in all indoor spaces and common area A/C not in use across all properties
  • Intensive staff training on PPE use, frequent deep sanitization and change of equipment, such as worn masks
  • Disinfection of all equipment such as room keys, POS
  • Hand sanitizing stations have been placed at the entrance and at our front desk 
  • Elevators will not be operating
  • Visible safety signage
  • Comfortable check-in procedures with safe distances & staff PPE
  • Check in time adjusted to 15.00 hours

Guest rooms

  • Guest room disinfection with aerial surface disinfection machine prior to guest arrival 
  • Deep cleaning of guest rooms with certified disinfectants 
  • Our laundry equipment has been upgraded and we are certified for the cleanliness and disinfection of linen
  • On Request Cleaning – As per Governmental instructions, rooms are cleaned every 2 days. Guests however are free to request a daily cleaning service upon contacting reception. 
  • The usage of A/C within rooms at guests’ discretion – possibility to operate with the doors open as well

Food and Beverage 

  • No buffets 
  • Breakfast served from 08.30 – 11.00 
  • Open-air restaurant – no A/C in common areas
  • Single-use and digital menus available to minimize physical contact, via QR Codes
  • Frequent disinfection of all high-touch surfaces 
  • Guest hand sanitization stations located 
  • POS machines and equipment sanitized between every use
  • All employees wear masks and gloves for serving
  • Gloves and masks are changed regularly and staff receive intensive covid-safe PPE training 

Yalla Beach

Safe distance of 4 metres between umbrellas 

Reservations of sunbeds required to facilitate safe spacing

Disinfection of sunbeds & equipment

Departure

Advance checkout is available to guests – invoices prepared without physical contact

Guest distancing applied through clear signage for a safe departure

Hand sanitizers in place

Check-out time adjusted to 11.00 hours

ENJOY YOUR HOLIDAYS AT APANEMIA AND STAY SAFE 

COVID-19 UPDATE  

Flegra Collection announces the opening of Apanemia Apartments on June 15th. 

As we welcome you back to our Apanemia Apartments, we are committed to providing you with a safe environment that aligns with expert hygiene protocols derived from the Greek government health authorities as well as from the World Health Organization. In order to offer you the highest safety standards possible, we have selected to operate under an official anti-covid certification.  

A contactless and safe guest journey

Arrival

  • Arrival from the Airport – A private taxi transfer through our associates, only guests of the same room permitted per car, thoroughly disinfected after each use
  • Guest luggage disinfected
  • Doors remain open
  • Regular sanitization of door handles, surfaces and buttons with certified disinfectants
  • Airy spaces with fresh air circulating in all indoor spaces and common area A/C not in use across all properties
  • Intensive staff training on PPE use, frequent deep sanitization and change of equipment, such as worn masks
  • Disinfection of all equipment such as room keys, POS
  • Hand sanitizing stations have been placed at the entrance and at our front desk 
  • Check-in procedure with one person from each room – mandatory in order to keep safe distances
  • Staff PPE
  • Check in time adjusted to 15.00 hours

Guest rooms

  • Guest room disinfection with aerial surface disinfection machine prior to guest arrival 
  • Deep cleaning of guest rooms with certified disinfectants 
  • Our laundry equipment has been upgraded and we are certified for the cleanliness and disinfection of linen
  • On Request Cleaning – As per Governmental instructions, rooms are cleaned every 2 days. For guests that do not wish to have cleaning services, new linen can be delivered every 2 days.  
  • A/C cleaning and disinfection prior to guest arrival. The usage of A/C within rooms at guests’ discretion

Departure

Advance checkout is available to guests – invoices will be delivered by e-mail – You can leave the keys in the room and depart

Check-out time adjusted to 11.00 hours

Flegra Palace Hotel will welcome you in 2021.